Student Assistant DevOps & 2nd Level Support (m/f/d)
- 10559 Berlin, Alt-Moabit 96b
- Working student
- Hour based
- Hourly pay: 14 - 16 EUR
- Published: 2025-11-11
Do you want to help shape the future of cities? At DILAX, we develop complex, customized system solutions that make cities more livable, efficient, and sustainable. As a leading provider of intelligent sensor technology and software for people counting, we help public and private partners worldwide understand how people move around cities — on the train, bus, or subway and in public spaces. Based on these insights, our customers can work with data-driven strategies and make informed decisions on how to ideally plan mobility concepts.
We are headquartered in Berlin and represented with 5 further international branch offices in Switzerland, Great Britain, Spain, France and Canada. Around 140 experts at DILAX work every day to ensure that more than 100 million people in over 1,800 cities benefit from our technologies.
As part of our team, you will take on a variety of tasks, help develop and maintain our high standards, and contribute your ideas to achieve our ambitious goals with innovative approaches. Sounds good? Let’s get things moving!
We are looking for an applicant to support our team in Berlin as a
Student Assistant DevOps & 2nd Level Support (m/f/d)
Your responsibilities | diverse & exciting
- You support our Customer Service and Project team in technical 2nd Level Support, handling error analysis, monitoring, and system maintenance – with direct customer interaction
- You operate and further develop our IT and software environments:
- Installation, configuration, and maintenance of operating systems (Windows, Ubuntu, RedHat)
- Backup and maintenance of SQL databases
- Monitoring of system resources and proactive troubleshooting
- You automate recurring tasks with PowerShell, Bash, or Python and document your solutions in Jira & Confluence
- You analyze log data, support the setup of deployment processes, and contribute to internal DevOps projects
- You collaborate closely with our developers, product managers, and support team – and learn something new every day
Good qualities | that you bring along
- You are currently enrolled in a relevant degree program such as Computer Science, Business Informatics, Business Administration, or a related field
- You have solid knowledge in operating system administration, network technologies, APIs, and SQL databases
- Ideally, you already gained first experience in Customer Service or IT Support
- You have programming skills (preferably Java) and enjoy automation and scripting
- A service-oriented approach to customer communication is natural for you, and you enjoy solving problems
- Communication is easy for you: you can interact with our customers in both German and English
Our offer | to you
- Flexible working hours and work from home option: 15 to 20 hours/week
- Attractive compensation: €14/hour during the Bachelor’s degree and €16/hour during the Master’s degree
- 30 vacation days plus special vacation and additional paid sick days for children
- Team events (e.g. summer and Christmas parties, BBQ evenings), health offers such as online yoga, attractive employee discounts, and subsidies for JobRad and BVG company ticket
- Open, appreciative, multicultural company culture in a spirit of trust with casual dress code, everybody is on a first-name basis, right up to the management and a structured onboarding program
- Central location between Turmstraße subway station and Bellevue S-Bahn station, directly on the Spree River with many restaurants and cafés for lunch breaks
- International cooperation in a company that is continuously growing and offers you development opportunities
- Fresh organic fruit, coffee and tea are of course also available
What is the next step? | Submit your application!
If you think "Yes, that`s me!" then we look forward to receiving your complete application documents, which you can submit by clicking on the "Apply now!" button.
DILAX Intelcom GmbH
Alt-Moabit 96b
10559 Berlin, Germany
www.dilax.com
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